A Stochastic Model Approach

Quality of service (QoS) optimization for end-to-end (e2e) services always depends on performance analysis in cloud-based service delivery industry. However, performance analysis of e2e services becomes difficult as the scale and complexity of virtualized computing environments increase. In this paper, the authors present a novel hierarchical stochastic approach to evaluate the QoS of e2e virtualized cloud services using Quasi-Birth Death structures, where jobs arrive according to a stochastic process and request virtual machines (VMs), which are specified in terms of resources, i.e., VM-configuration. To reduce the complexity of performance evaluation, the overall virtualized cloud services are partitioned into three sub-hierarchies. The authors analyze each individual sub-hierarchy using stochastic queueing approach. Thus, the key performance metrics of e2e cloud service QoS, such as acceptance probability and e2e response delay incurred on user requests, are obtained. QoS Evaluation of End-toEnd Services in Virtualized Computing Environments: A Stochastic Model Approach